There is a significant opportunity for a new SaaS entrant in the customer support and engagement space, as users express frustration with confusing UIs and high costs associated with existing solution
What are bootstrapped SaaS teams using instead of Intercom?
Software for a local bakery
What ecommerce automation advice sounded smart but actually made things worse for your operations?
the SaaS model is quietly falling apart for small businesses and nobody in tech wants to admit it
We're done with HubSpot—Looking at either Nutshell, Pipedrive, or Zoho as an alternative and need real user opinions, please.
Positioning angles
“Insanely confusing UI. I think you really need to be an expert to set this up correctly.”
source“Burned $1,500 with Google I took the L”
source“I suspect the customer base is usually not hanging in these areas.”
source“I’ve been trying to scale up my marketing and sales beyond just asking for referrals.”
source“I remember when I was a startup that once we had customers in retrospect I should have emphasised more on our customer support and engagement to retain more customers and reduce churn early.”
source